Privacy Statement

At Ervamatin.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Statement explains how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you use our site:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or sign up for updates.

Non-Personal Information: Browser type, IP address, device information, and site usage data collected via cookies and analytics tools.

Communication Data: Messages, inquiries, or feedback sent to us via forms or email.

2. How We Use Your Information

We use your information to:

Process and deliver your orders safely.

Respond to your questions or customer service requests.

Improve our website, user experience, and product offerings.

Send order updates, promotional offers, and newsletters (only with your consent).

Prevent fraud, secure transactions, and comply with legal obligations.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Remember your preferences and shopping cart items.

Analyze site traffic using tools like Google Analytics.

Deliver personalized product recommendations.

You can disable cookies in your browser settings at any time.

4. Sharing of Information

We do not sell or rent your personal data.
We may share information only with:

Trusted service providers (e.g., payment processors, shipping partners).

Legal authorities, if required by law.

Affiliated websites under the Ervamatin brand for operational purposes.

All partners are bound by confidentiality and data protection agreements.

5. Data Retention

We retain your personal data only as long as necessary for order processing, record-keeping, or compliance with legal requirements.

6. Data Security

We use SSL encryption, secure servers, and strict internal controls to safeguard your information against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your region (EU, UK, Canada, etc.), you may have the right to:

Access, update, or delete your personal information.

Withdraw consent for marketing communications.

Request a copy of your stored data.

To exercise these rights, contact us at privacy@ervamatin.com.

8. International Data Transfers

Your information may be processed and stored in multiple countries where Ervamatin operates.
We ensure that all data transfers comply with international privacy laws.

9. Updates to This Policy

We may occasionally update this Privacy Statement.
Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Statement or your personal data, please contact:

Ervamatin Global Support
📧 Email: privacy@ervamatin.com
🌐 Website: https://www.ervamatin.com